Customer satisfaction is one of our missions. Please feel free to access any of our support sections below: 



Download our products´user and installation guides:

Kancy Wi-Fi Wall Touch Switch Instructions

Kancy Wi-Fi Smart Devices Manual instructions

Installation videos

The Internet of Things And How it Can Benefit Us

4 Easy Ways To Make Your Home Smarter 

25 Most Common Questions People Make About Smart Homes 

The Importance Of A Smart Home System To Save Energy 

What Does It Mean To Have A Smart Home? 


Learning Center

Learn more about new technlogies and related topics.

Kancy Mobile App

What is Internet of Things (IoT)

Add-on Voice Control Devices

What is Google Nest

What is IFTTT

What is Google Home Assistance

What is Amazon Alexa

Kancy Bulb Specs

Kancy Plug Specs

Kancy Smart Light Specs

Kancy Smart On/Off Switch Specs

Smart Bulb FAQ

Smart Light Switch FAQ

Smart Plug FAQ

Smart On/Off FAQ

Smart Homes FAQ



Need your device to be repaired?, please contact us for we to issue an RMA to you. Contact us